REAL BRIDES, REAL WORDS
What our brides say
⭐⭐⭐⭐⭐ Jordan Lewis — Google Review “I had the privilege of having Jess and hairstylist Jill on my wedding day. The professionalism and craft Jess provided throughout planning and on the day was beyond incredible...
⭐⭐⭐⭐⭐ Chloe Hawthorne — Google Review “Jess was an absolute STAR! Our first consult together she answered all of my questions and gave me advice for hair and skincare with honesty that was grounded in her profes...
⭐⭐⭐⭐⭐ Bianca Santucci — Google Review “Jessica & Belinda are so very professional. Belinda did my makeup and knew what I wanted, Belinda was efficient! Very lovely. Highly recommend Jessica Vegas Hair and Ma...
⭐⭐⭐⭐⭐ Nicole Wetherill — Google Review “Jess was incredible! She helped my friends get ready alongside me on the day and then created my dream look. From the trial to the wedding morning, she really listened to ...
⭐⭐⭐⭐⭐ Alicia — Google Review “Did my gothic hair and make up today and I love it thank U and my three flower girls to and even went above and beyond to help do up my dress and put my shoes on and help into my ho...
⭐⭐⭐⭐⭐ Kirstin — Google Review “Jess did my makeup and hair for my elopement and it turned out beautifully! She was incredibly patient and knowledgeable. Her experience definitely shows, in the photos everything ...
⭐⭐⭐⭐⭐ Jody Cooper — Google Review “We eloped in the Blue Mountains. And Jessica covered my tan, makeup and hair, and a witness to our wedding. Not only is she professional, but she's so easy to talk to and I fel...
⭐⭐⭐⭐⭐ Melanie Schubert — Google Review “Jess was an absolute dream as our hair and makeup artist! From the moment she arrived, she brought such a warm, friendly, and relaxed energy — truly a girls’ girl through ...
⭐⭐⭐⭐⭐ Kayce Horseman — Google Review “The team did an amazing job. Thank you so much.” — Kayce Horseman About the Jessica Vegas Pro Team Multi-award-winning bridal hair, makeup, nails and spray tan — fully m...
⭐⭐⭐⭐⭐ Krystal Traemer — Google Review “The Jessica Vegas team left me feeling unbelievably gorgeous on my wedding day! I really appreciated the pre-wedding call with Jess, where she took me through how best to ...
⭐⭐⭐⭐⭐ Isis Loyola — Google Review “What a DREAM TEAM. Jess, Mia and Sofia were absolute magic. I initially chose Jessica's team because when I first was scrolling through the HMUA's available in the blue mounta...
⭐⭐⭐⭐⭐ Donna Twentyman — Google Review “Jessica and her hair stylist did more than an amazing job for my daughters wedding. The expectation of our hair and make up was so far exceeded, I highly recommend them to ...
Frequently Asked Questions
Everything you need to know, from your first enquiry to your wedding day.
Your wedding date is secured only once we receive your signed proposal and your Booking Fee (50% of the total package price, inclusive of GST). Until the Booking Fee is received, your date remains available to other clients without any obligation to you. The Booking Fee is not a deposit; it covers the work we commence immediately, including proposal preparation, date reservation, client file setup, artist scheduling, and runsheet planning.
The Booking Fee is non-refundable, except to the extent required by the Australian Consumer Law. It covers real work and real costs we incur from the moment you book, including declining other enquiries for your date, setting up your file, assigning your artist team, and commencing your runsheet and logistics planning. If you cancel more than 90 days before your wedding date, the Booking Fee is forfeited and no further amount is payable. If you cancel within 90 days, the full package price is payable, as this reflects the genuine loss we suffer at that stage.
The remaining balance of your package price is due 14 days before your wedding date. Services will not proceed without cleared payment of the full balance by this due date. All prices are inclusive of GST.
All cancellations must be in writing to hello@jessicavegas.com. If you cancel more than 90 days before your wedding date, your Booking Fee is forfeited and no further amount is payable. If you cancel within 90 days of your wedding date, the full package price is payable. This reflects the genuine business loss we incur, including completed runsheet planning, artist time that has been committed and is difficult to reallocate at short notice, and the opportunity cost of declining other bookings for that date. Where we are able to reasonably reduce our loss (for example, by accepting a comparable booking for the same date), we will take that into account to the extent required by law.
Changes to bridal party numbers or services must be confirmed in writing at least 14 days before your wedding date. Additions are subject to artist availability and will be quoted separately. Reductions in bridal party numbers within 30 days of the wedding do not reduce the total amount payable, as artist allocations and scheduling cannot be reversed at short notice.
Your bridal trial is a design consultation to determine style direction, product suitability, and overall feasibility. We recommend completing your trial at least 4 weeks before your wedding. A trial is not a guarantee of identical results on the day. Final results may vary due to factors including your skin condition, hair type and texture, weather, humidity, lighting, and available time within the schedule. Our artists use professional judgement to deliver the best achievable result within your conditions on the day. If anything at the trial doesn't feel right, speak up; we would far rather adjust at the trial than the morning.
Our artists are scheduled to complete services by the agreed finish time in your runsheet. Overtime applies where the agreed finish time is exceeded due to circumstances outside our control, including late arrivals, unprepared hair or skin, requests for additional services or significant changes to the agreed look on the day, venue or access delays, schedule changes, or interruptions. Overtime is charged at $15 per 15-minute block or part thereof, per artist, payable immediately on completion. Overtime is also subject to artist availability; we cannot guarantee our artists can stay beyond their scheduled finish time.
All members of the bridal party should arrive with clean, dry hair and a bare, moisturised face (no foundation, tinted moisturiser, or heavy skincare). Wet, dirty, or product-laden hair, or skin that requires cleansing before we can begin, may result in a preparation surcharge of $55 (inc GST) per person where additional preparation time is required. It can also mean a simplified look being delivered if time does not permit the full service. We are not responsible for a reduced or simplified outcome caused by late arrivals or unpreparedness. Your Bridal Prep Guide covers exactly how to arrive on both your trial and wedding morning.
Yes. You are responsible for providing a suitable workspace: indoors, well-lit, clean, ventilated, with access to at least one power outlet per artist, a firm stable chair, and a clean work surface. Services are not performed in bathrooms, wet areas, outdoor spaces (unless under substantial permanent covered structures), cramped spaces, or areas with inadequate lighting. Please disclose any access limitations (stairs, narrow corridors, restricted parking) in advance. Our artists carry equipment up a maximum of two flights of straight stairs; spiral or narrow staircases are not suitable for kit transport.
Please disclose any known allergies, sensitivities, skin conditions, recent cosmetic treatments, or contraindications at the time of booking and at least 14 days before your service date. We use professional-grade products and can work around most sensitivities, but we need time to check our kit and source alternatives if needed. If you or a bridal party member has had a facial or medical treatment within 7 days of the service date, a doctor's clearance may be required. We are not liable for adverse reactions where relevant conditions were not disclosed in advance.
Minor adjustments (a slightly different lip shade, a few more curls, a softer eye) are absolutely part of what the morning is for. Major changes are different. Switching from an updo to full loose hair, or a completely different makeup direction, affects the entire timeline and may not be achievable within the scheduled time. If the agreed finish time is exceeded as a result, overtime charges apply. If you're having second thoughts after your trial, please contact us before the wedding day; the earlier we know, the more we can plan.
Any concerns or adjustments must be raised immediately with your attending artist before they move on to the next client or pack up their kit. We will make reasonable adjustments where time permits. We are not responsible for dissatisfaction raised after services are complete, after our artists have left the venue, or after the look has been interfered with or adjusted. If you have a concern after your service date, please contact us in writing at hello@jessicavegas.com within 7 days and we will act in good faith to review and, where appropriate, resolve the matter.
We accept all major payment methods via Shopify, including credit card, Apple Pay, and Google Pay. Your Booking Fee (50%) is required to confirm your booking, with the remaining balance due 14 days before your wedding date.
Yes. Travel fees apply to wedding locations beyond 20km from our studio and are quoted on a per-artist basis. Travel fees reflect the full cost of travel, including distance, artist travel time (which is non-billable time), and the operational cost of deploying artists. Travel fees are included in your proposal and confirmed before booking. For regional, interstate, or destination weddings requiring overnight travel, accommodation must be arranged and covered by you. Parking at or near the venue must be provided at no cost to our artists.
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