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Special Occasion Services Terms & Conditions

  1. Your booking is not finalised until full-prepayment is made
  2. Cancellation of appointment with less than 24 hours notice will not be eligible for any refund.
  3. Cancellation with more than 24 hours notice will incur a 25% retainer fee of the total amount for services booked. This will be issued as store credit and may be used on any product purchases or future appointment bookings. If the future appointment is cancelled again, no refund will be issued for the 25% retainer fee.
  4. Please advise Jessica as soon as possible if you or any member of your household is experiencing any flu-like symptoms, awaiting results of a COVID-19 swab test, have tested positive to COVID-19 or have been to a recognised hotspot as listed here by NSW Health https://www.nsw.gov.au/covid-19/latest-news-and-updates#latest-covid-19-case-locations-in-nsw
  5. There is no travel fee inside the Hawkesbury & Penrith regions, locations outside of this area will be charged at $0.78/km from Grose Vale, NSW.
  6. If you have indoor pets, please ensure they are put away from the area Jessica will be working in. This is to ensure the integrity and cleanliness of her products and tools & the safety of your pets from hot tools.
  7. If you or anyone in your booking have an active cold-sore, Jessica can apply makeup using the clients products and brushes. She will not use her professional kit or tools to prevent contamination to other clients. Jessica will not apply any makeup to a client that has conjunctivitis or any other contagious condition. In addition, hair styling will not be done on any client that has Head Lice.